ask us - we know

Your Coupa investment should deliver the results you were promised

If Coupa is creating more frustration than value for your organisation, SCP can help. We offer tailored Coupa support, optimization and managed services for your organization.

Delivering Peak Procurement Performance

coupa elite partner

Highest rated & award winning

11+

Years of Coupa expertise

230+

Implementations and complex projects

WHEN COUPA ISN’T WORKING AS IT SHOULD

Where is your platform falling short?

Coupa may be up and running, but gaps in adoption, integrations, support or configuration can keep it from performing effectively.

You don't need another large transformation project. You simply need the right team to identify the issues and get the platform back on track.

COMMON SIGNS OF AN UNDERPERFORMING COUPA ENVIRONMENT

Employees or suppliers are bypassing the system

Integrations are creating errors or unreliable data

Persistent issues remain unresolved

New releases or business changes are creating gaps

Expected savings or efficiency improvements have not been achieved

HOW SCP CAN HELP

Four ways we get your platform back on track

ASSESS

Coupa Checkup

Understand what is holding your platform back. We review challenges, priorities and business objectives, then identify practical opportunities across configuration, integrations, adoption and governance.

ASSESS

Coupa Checkup

Understand what is holding your platform back. We review challenges, priorities and business objectives, then identify practical opportunities across configuration, integrations, adoption and governance.

RESOLVE

Coupa Problem Resolution

Known issues that your current provider has not resolved? Our specialists identify likely causes and build a focused plan to correct them.

RESOLVE

Coupa Problem Resolution

Known issues that your current provider has not resolved? Our specialists identify likely causes and build a focused plan to correct them.

Operate

Coupa Managed Services

Ongoing expertise to support and improve your platform — administration, troubleshooting, releases, integrations, training and continued optimization.

Operate

Coupa Managed Services

Ongoing expertise to support and improve your platform — administration, troubleshooting, releases, integrations, training and continued optimization.

Implement

Coupa Implementation

Planning a new implementation or expansion? SCP brings certified specialists, global experience and deep procurement expertise to every engagement.

Implement

Coupa Implementation

Planning a new implementation or expansion? SCP brings certified specialists, global experience and deep procurement expertise to every engagement.

THE SCP DIFFERENCE

A boutique alternative to large consulting firms

Large firms bring scale — but also layers of account management and rotating teams. SCP takes a more personal approach: experienced specialists who stay involved throughout the engagement.

Real people, not just ticket numbers

You know who is supporting your platform. Clients work with named experts who understand their systems, processes and priorities.

Real people, not just ticket numbers

You know who is supporting your platform. Clients work with named experts who understand their systems, processes and priorities.

Direct access to senior specialists

Speak with the people doing the work instead of moving through multiple layers of account management.

Direct access to senior specialists

Speak with the people doing the work instead of moving through multiple layers of account management.

Continuity across the engagement

Our team builds knowledge of your environment over time, so issues get resolved faster and you never have to repeat the basics.

Continuity across the engagement

Our team builds knowledge of your environment over time, so issues get resolved faster and you never have to repeat the basics.

Flexible, right-sized support

Start with a defined issue, a block of support hours or an ongoing services relationship tailored to what you actually need.

Flexible, right-sized support

Start with a defined issue, a block of support hours or an ongoing services relationship tailored to what you actually need.

US + EMEA + SA

Local support backed by global expertise

SCP supports organizations with local relationship management and access to an experienced global team of Coupa procurement and integration specialists. Get personal attention from an outcomes-based boutique, backed by the experience of a world-wide delivery team.

US + EMEA + SA based support and management

Responsive communication during business hours

Local presence with nationwide support

Global delivery resources that scale with your needs

next steps

More than ticket support

More than ticket support

Traditional support keeps the system running. SCP helps make it better — connecting everyday support with practical, long-term optimization.

Platform administration and troubleshooting

Release and integration support

Configuration and process improvements

Adoption, training, and optimization

Roadmap and feature enablement

GET IN TOUCH

Let’s fix what is holding Coupa back

Tell us where your platform is creating friction, and we'll help you determine the most practical next steps.

Deep expertise. Direct access. Real people. Flexible support.