Petra Diamonds

Client Overview:

• Client: Petra Diamonds Ltd

• Industry: Mining

• Region: Africa

Rollout Timeline:

• 9 months (Started August 2024 – April 2025)

Problem:

• Multiple systems: Fragmented P2P landscape with multiple systems across sites, resulting in inconsistent processes, avoidable delays, and limited visibility.

• Contract spend: Poor contract coverage with 30% being free text spend.

• Delayed approvals process: Long and inefficient manual/ system approval processes, leading to business process inefficiencies.

• Poor master data management: Lack of clear and industry leading master data management standards across the business.

Solution (SCP Implemented):

• P2P System Implementation: Single phase approach to module implementation with Coupa Procure-to-Pay, Sourcing and Contract Lifecycle Management (CLM) and RPMS-SIM going live in 2025. Coupa was rolled out to 3 sites, i.e. Petra Head office, Cullinan Diamond Mine and Finsch Diamond Mine.

• Custom integrations: Delivered integrations that eliminated manual intervention and accelerated the approval process by including a dynamic approval chain.

SCP Value Proposition:

• Innovative approach: Provided comprehensive analysis of business processes, developed custom integrations through aligning with the ERP processes being configured, and delivered a business spend management solution that went beyond standard implementation.

• Methodologies used: Extensive process analysis, innovative integration development, and joint training and testing.

Resolution:

• Coupa CLM and RPMS (SIM) modules: Implemented modules for supplier onboarding, supplier information management, and contract signing (via DocuSign).

• Spend and process automation: Automated end‑to‑end procurement and invoicing processes, improving compliance while enabling real‑time spend visibility across all operating sites.

• Master data conversion: Supported business with master data conversations and provided guidance on industry standards. 

• Integrated solution: Implemented alongside Petra ERP, bringing about synergies and added benefits through an integrated solution for business.

 Outcomes:

• Enhanced Spend Visibility: Tracking by supplier, item, contract, and price improved.

Key Metrics:

• Invoice approval cycle time: down to 1.87 days

• Requisition approval time: down to 7.8 days

• Catalog rate by order amount: 94%, in line with industry leaders

• PO-Backed Invoices: Currently 68%

• Suppliers enabled by SIM process: 51% higher than industry leaders