Case Study
Exxaro
How SCP in partnership with Coupa solved mining challenges
Client Overview:
Client: Exxaro Resources Limited (EXX:JNB)
Market Cap: USD 2.3 Billion
Industry: Mining
Region: South Africa
Rollout Timeline:
11 months (2020-2021)
Client Bio:
Established: 2006, 4,800 employees.
Specialization: Coal, iron ore, titanium dioxide, renewable energy, and industrial minerals.
Focus: Sustainable mining practices, innovation, and community development.
Problem:
Inefficient ERP System: SAP-based procurement was limited, with an inefficient user experience and no integration.
Offline Contracts: Contracts were managed manually without collaboration tools, causing delays and errors.
Manual Processes: Supplier onboarding, accounts payable, and invoice handling were labor-intensive.
Lack of Visibility: Procurement lacked digital functionality, automation, and governance, with poor reporting and no integration with plant maintenance.
SCP Solution:
Coupa Implementation: Deployed Coupa upstream and downstream (SIM, Sourcing, CLM, CSO, P2P).
ERP Integration: Integrated SAP and SAGE with Coupa.
Business Transformation: Provided managed services and data analytics support.
SCP Value Proposition:
Custom Integrations: Developed complex solutions to align multiple systems, including SAP, Inoxico, Readsoft, and Coupa.
Process Reengineering: Optimized procurement and plant maintenance processes with automation, dynamic approvals, and better reporting.
End-to-End Visibility: Enabled full visibility across sourcing, contracts, and spend management.
SCP (IP) Assets Utilized:
SCP’s comprehensive implementation methodology for deployment, integration, change management, and supplier enablement.
Bespoke Training: Custom training for end-users and super-users.
Resolution:
Procurement Integration: Coupa was integrated with SAP and SAGE for requisition, purchase order, and invoice processing.
Automation: Robotics and 30 contract templates automated procurement processes, including item requirement population.
End-to-End Visibility: Enabled full visibility in sourcing and contract management through Coupa and Azure iPaaS middleware.
Policy & Role Alignment: Adjusted operating model, revised policies, and aligned job roles to new systems.
Ongoing Support: Three-year support contract for Coupa and SAP integration management.
Outcomes:
Spend & Contract Compliance: Improved spend visibility and compliance through full Coupa implementation.
Supplier Management: Enhanced supplier vetting, verification, and BBBEE data capture.
Invoice Automation: Automated invoicing through Coupa supplier portal and Readsoft.
