Glencore

Client Overview:

• Client: Glencore plc (Zinc division)

• Market Cap: USD 38 billion

• Industry: Mining

• Region: South Africa

Rollout Timeline:

• 24 months (2023–2024) – Delivered a global template solution in three phases: Australia & Spain, Canada, and Germany & UK

Client Bio:

• Established: 1974

• Employees: 150,000

• Specialization: Primary production, marketing, and recycling of Zinc and Lead

• Focus: Sustainable mining practices, innovation, and community development

Problem:

• Offline contracts: Contracts managed manually without collaboration tools, causing delays and errors

• Manual processes: Supplier onboarding, accounts payable, and invoice handling were labor-intensive

• Multiple points of contact: Suppliers had many points of contact for problem resolution, creating delays

• Lack of visibility: Procurement lacked digital functionality, automation, and governance, with poor reporting and no integration with plant maintenance

• Lack of reporting and spend analytics: Disparate solutions in the supply chain led to complex reporting requirements to produce an overall spend profile

SCP Solution:

• Coupa implementation: Deployed Coupa upstream and downstream (SIM, Sourcing, CLMS, P2P, CSO)

• ERP integration: Integrated SAP S/4HANA with Coupa

• Business transformation: Streamlined sourcing, procurement, and logistics to enhance efficiency and reduce costs

SCP Value Proposition:

• Custom integrations: Developed complex solutions to align multiple systems to support the supply chain, including SAP and Coupa

• Process reengineering: Optimized procurement processes with automation, online approvals, and improved reporting

• End-to-end visibility: Enabled visibility across sourcing, contracts, and spend management

SCP (IP) Assets Utilized:

• Comprehensive implementation methodology for deployment, integration, change management, and supplier enablement

• Bespoke training for end-users and super-users, delivered in a train-the-trainer format

Resolution:

• Supplier onboarding and management: Coupa integrated with SAP S/4HANA and the Boomi DataHub for supplier onboarding and maintenance

• Procurement integration: Coupa integrated with SAP S/4HANA for requisition, purchase order, and invoice processing

• End-to-end visibility: Full visibility in sourcing and contract management through Coupa and Boomi Integration Platform

• Ongoing support: Extended support contracts implemented after each rollout phase